Monday 2 April 2012

Scan to file not working on 2008 Server - Fix

Starting to migrate stuff to our new 2008 Server, we transferred the shared Scans folders and reconfigured the MFDs (scanners) to point to the new Hostname - 2008SERVER.
Everything appeared to be set up correctly, all permissions applied on the shared folders, shares visible on \\2008SERVER etc. but communication errors every time any of the machines tried to scan.
It turns out that there's a default setting on the 'Default Domain Controllers' Group Policy that is throwing a spanner in the works.

Open your Server Manager and drill down as follows:
Features
  Group Policy Management
    Forest:.....
      Domains
        YourDomain.local
          Group Policy Objects

Highlight 'Default Domain Controllers Policy' and click show all in the right pane.
You will see that the Policy 'Microsoft network server: Digitally sign communications (always)' is Enabled.

Right clicking on 'Default Domain Controllers Policy' in the left pane and selecting Edit will allow you to drill down and change this policy to 'Disabled' as below:

Clck Start -> Run, type 'gpupdate /force' ond click OK to ensure the change is made and your MFD/Scanner should now be able to scan to file on your new 2008 server.